Updated 30 July 2024
Introduction
Welcome to FoundAItion’s website. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal information.
Information We Collect
We may collect the following types of information:
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- Personal Information: names, email addresses, and phone numbers when voluntarily submitted by our visitors.
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- Non-personal Information: browser type, operating system, and IP address, collected automatically when you use our site.
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- Information provided to AI powered chatbots, “Founder” and “Counselor”, see AI Privacy Policy section.
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- Other information listed below.
How We Use Information
We may use the collected information for:
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- Personalizing your experience on our site;
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- Responding to your inquiries or requests via email, live and AI-powered chat or other communication channels, see AI Privacy Policy section;
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- Sending you newsletters or promotional material (with your consent);
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- Improving our website’s performance and user-friendliness;
Comments And Documents
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We reserve the right to review all documents submitted via the website. Based on our evaluation, we may either delete, disregard, or forward them to the relevant party.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
If you use our AI-powered chatbots, “Founder” and “Counselor”, we will share your information with Google via Google Cloud Platform (GCP), to be used in compliance with relevant Google data usage policy.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security
We employ standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Changes to this Policy
We may periodically update this Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this page.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@foundaition.ai
AI Privacy Policy
This privacy policy explains how our website shares and uses data with third-party AI models, specifically Google Gemini large language models. Note that chatbot’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
1. Third-Party AI Models
Our website utilizes Google Gemini large language models to enhance user experience by providing relevant information and answers.
2. Data Shared with AI Models
The full chat content is shared with these models. This includes any text or information you provide during your interaction with the chat.
3. Purpose of Sharing Data
The purpose of sharing this data with AI models is to enable the model to find relevant information and prepare the best possible answer for you. This helps us to improve the quality and accuracy of our responses.
4. How AI Models Use This Data
The AI models use the shared data to analyze the context and content of your queries. This allows them to find the most relevant information and generate accurate responses. The data is processed to provide immediate, contextualized answers, which enhances the overall user experience.
5. Impact on Users
The use of AI models helps in delivering more precise and useful responses to your queries. However, it is important to note that while the data is used to generate responses, it is not stored or used for training the models. This ensures that your data remains secure and is not utilized for any other purposes.
6. User Control and Opt-Out Options
Users have the option to control or opt-out of data sharing with AI models. If you choose to opt-out, please note that this may affect the quality and relevance of the responses you receive from our app.
7. Responsible and Ethical Use of Data
We are committed to ensuring the responsible and ethical use of your data. The AI models we use are not trained on your data or chat content. This means that your data is not stored or used to improve or train the AI models beyond the immediate interaction. We follow strict protocols to protect your privacy and ensure that your data is handled securely.
SMS Terms of Service
By using our SMS-based chatbot service, you agree to the following terms of service. If you do not agree to these terms, please do not use our service.
1. Service Description
Our SMS-based chatbot service is designed to assist you with your inquiries and provide relevant information. If the chatbot is unable to resolve your issue, it will escalate the conversation to a human agent.
2. Data Collection and Use
When you use our SMS service, we collect and store the content of your messages to provide and improve our services. This includes both interactions with the chatbot and any subsequent communication with a human agent. Your data will be used solely for the purpose of assisting you and improving our services.
3. Consent to Communication
By using this service, you consent to receive SMS messages from our chatbot and human agents. Standard messaging rates may apply, depending on your carrier and plan.
4. Escalation Process
If your inquiry cannot be resolved by the chatbot, your conversation will be escalated to a human agent. The transition will be seamless, and the human agent will have access to your previous chat history to assist you more effectively.
5. Privacy and Security
We are committed to protecting your privacy. Your information will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. We use industry-standard security measures to safeguard your information.
6. User Responsibilities
You agree to provide accurate information and communicate respectfully. Any abusive, offensive, or inappropriate language may result in the termination of the conversation and restriction of future access to our services.
7. Opt-Out Process
If you wish to opt out of our SMS service at any time, you can reply with “STOP” to any message you receive. This will prevent further communication from both the chatbot and human agents. You may opt back in by texting “START” to the same number.
8. Opt-In Process
When you provide your phone number in the chatbot, you are opting in to receive SMS messages and/or phone calls from our tech support department. This allows us to assist you more effectively by providing direct support via text or call. By using our SMS chatbot service, you acknowledge that you have read, understood, and agreed to these terms of service.
Zapier Integration Policy
Our website utilizes Zapier to integrate various apps and automate workflows. This policy outlines how we use Zapier and protect your data.
Purpose of Integration
Zapier allows us to connect different applications and automate workflows to improve efficiency and user experience.
Data Shared with Zapier
We share only the necessary data with Zapier to perform the required automations. This may include personal information, form submissions, and other relevant data based on the specific integration.
Data Security & GDPR Compliance
Zapier adheres to industry-standard security measures to protect your data. We ensure that any data shared with Zapier is handled securely and in compliance with applicable data protection regulations.
Zapier is committed to complying with applicable data privacy laws, including GDPR, UK GDPR, and CCPA when providing services to our customers. While data privacy is a collaborative effort, Zapier has many resources showing how they protect your data in compliance with GDPR and other data protection laws. You can learn more about data protection and privacy for both customers and partners on Zapier’s website:
User Control and Opt-Out Options
Users can opt-out of specific integrations if they prefer not to have their data shared with Zapier. This may affect the functionality and services provided through our website.
If you have any questions or concerns about our privacy policy, please contact us at info@foundaition.ai.